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Workplace Mediation

The Employment Law Specialists provides workplace mediation services to employers and organisations who are seeking to resolve issues involving their employees in a cost-effective and informal manner.


What is workplace mediation?

Workplace mediation is a well-established and proven dispute resolution technique used to assist employees to resolve issues that have arisen in their workplace and achieve an ongoing workable relationship.

Mediation provides a confidential and structured process, making use of an independent and demonstrably impartial third-party mediator to facilitate productive and respectful discussion between the various individuals involved.

Mediation is generally a more cost effective and a less time-consuming process than formal proceedings in external tribunals, and can in many cases lead to the resolution of disputes before any of the parties feel the need to consider litigation.

Confidentiality is a key component to the mediation process and should be limited to the immediate parties involved. This has the benefit of limiting the involvement of others in the workplace and avoiding disruption to the wider workgroup.  Successful mediation can enhance and assist workplaces to stabilise ongoing internal and external working relationships in a positive and constructive manner and achieve better outcomes for the parties involved.

The mediators at The Employment Law Specialists are fully trained and qualified, and have vast experience in conducting workplace mediations on line, as well as in person if Covid-19 restrictions are able to be achieved. Our workplace mediators are experienced, sensitive and have worked in different industries and organisations.


When to use workplace mediation?

Workplace Mediation is not appropriate to all situations. To get the most from this form of dispute resolution as a means of resolving workplace issues and disputes, the follow list provides a handy guide of situations where mediation may or may not be suitable:

  • Parties cannot be forced into the mediation process. Instead, they must be willing to engage in mediation to provide an informal alternative to other more formal means of resolving their issues – where they risk having outcomes imposed upon them.


  • Matters for mediation must not involve serious misconduct or a serious breach of company policy, but rather deal with issue that are a result of misunderstanding, personality clashes or a difference of opinion – with mediation especially valuable for dealing with such matters that have been causing friction between employees over extended periods of time.


  • Matters involving bullying conduct should be carefully considered to ensure one party will not seek to dominate or pressure the other.

About our mediation services

The Employment Law Specialists’ mediators are specialists in assisting parties to explore their conflict in depth, think about options, consider alternatives and decide on the best way to move forward in a controlled and safe environment. Our qualified workplace mediation services are delivered by trained mediators, who have extensive experience conducting mediations within a range of organisations and industries. Parties will be asked if they would prefer for mediation to be conducted on-line, or depending on the Covid-19 situation, on-site or at a neutral location away from the workplace. The Employment Law Specialists understands that disputes involve people who can be responding emotionally to sensitive issues. Accordingly, our approach to mediation is consultative and tailored for each situation.

Your privacy protected

Graham Evans from The Employment Law Specialists holds a current Registration Certificate issued by the Information Commissioner’s Office, ZA763710, valid to 11 June 2021.

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